Health service information on the big screen for everyone to see

The Far West Local Health District has increased the ways you can find out what’s going on within your health service by installing a TV information screen in the Broken Hill Hospital foyer.

The large screen displays information on a variety of topics in a continuous feed loop.

Melissa Welsh, Clinical Redesign and Innovation Manager, explained the LHD wanted to expand the ways the public can gain information about what’s going on within their health service.

“The health service traditionally uses pin boards and lots of posters to promote events, share information and to keep the community and staff updated about how the service is performing,” she said.

“The health service, for example, recently implemented ‘Quality Boards’ which are a display of information about a monthly hot topic that relates back to the National Safety and Quality Health Service (NSQHS) Standards. We are using these boards to show results of audits each month, and sharing with staff and the community how the health service is performing against each of the standards.”

“We know, however, that poster displays can be quite busy and key information can get lost, so we wanted to try something a bit different,” said Ms Welsh.

The TV screen is called the “CARE (CommunicAtions and REporting) Screen” and it will be updated monthly.

It will display information including results about how the health service is performing in different areas, information to assist in managing and improving health, changes that are happening in the health service to improve services and information for consumers on their health care rights.

“We hope that our staff and consumers will benefit from this new format of information sharing,” said Ms Welsh.




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