New hospital service helps speed up treatment and discharge times

Services have been expanded at the local hospital to take pressure off the emergency department whilst speeding up treatment for patients and their discharge home.

The expanded services include a Patient Discharge Lounge and Hospital in the Home Unit (HITH) based in the hospital.

“The need for this service was identified as a result of a healthcare redesign project which identified discharge times needed to be improved,” said Zoe Tonkin, Patient Flow Manager, Discharge Planner, Broken Hill Health Service.

The redesign project identified other areas that cause delays in patient care and which resulted in extra time spent within the emergency department or on the wards.

The HITH Unit will be used to treat patients that currently present to the emergency department as a planned presentation for services like intravenous antibiotic administration, catheter change and dressings.

The Discharge lounge will give patients that no longer require an acute bed somewhere to wait while their discharge is being finalised, allowing access to the bed for patients that are waiting in the emergency department or Operating Theatres. The HITH service is located within this area due to optimal location and staffing which will ensure a first class service is available to our patients.

“We hope that this service will continue to grow over the coming months and decrease the length of stay for inpatients and minimising the wait times and congestion in the emergency department,” said Ms Tonkin.

The Discharge Lounge is located on the Surgical Ward in the four bed bay and can accommodate approximately 10 patients at any given time. It will be staffed by a Registered Nurse and managed by the NUM of Surgical Ward.


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