To promote our vision of “excellence in rural and remote health”, Far West LHD upholds its CORE values:
We are an organisation that believes in its people and willingly work in teams to provide excellent levels of care. Our leaders are role models and are accountable for our core values. Our teams are strong and successful because we all contribute and always seek ways to improve. Far West LHD encourages and recognises outstanding performance.
We want our community to have confidence in their local health services. To do this, our performance is open to public scrutiny through patient and employee surveys, welcoming feedback and open communication as a tool to do better.
Far West LHD fosters greater confidence and cooperation through open communication, encouraging everyone to speak up and voice their ideas as well as their concerns and providing feedback on responses to comments and suggestions that have been raised.
We never lose sight of our patients’ and employees’ fundamental right to be treated with dignity, compassion and respect. At Far West LHD, we listen to patients, the community and each other, welcoming new ideas and ways of doing things to improve patient care.
We treat our colleagues and patients with dignity and respect, and care about those around us. We do not tolerate bullying and no-one, no matter how senior, is exempt. Each of us is responsible for workplace culture and performance.
Far West LHD encourages and supports local decision making and innovation and believes that everyone is empowered to make a difference in our workplace.
We accept that with local decision making comes responsibility and accountability, and we seek to improve our organisation’s culture and performance by addressing issues that hold us back.
We make best use of resources and experience to meet patient and community expectations and strive for individual excellence on behalf of our patients and our teams, to deliver the best possible care and services.
All staff at Far West LHD are expected to demonstrate these values to create an environment which fosters teamwork and accountability.
Far West Local Health District
The Far West Local Health District, formed on 1 January 2011, covers 194,949km2 and includes five Local Government Areas: Balranald; Broken Hill; Central Darling; Unincorporated Far West NSW; and Wentworth.
The Far West LHD provides primary care to an estimated resident population of 30,099 (at August 2012) and which is projected to decrease to 29,783 by 2016 and 28,329 by 2021. The Broken Hill LGA represents 62% of this population with 19,361 people.
The LHD is also unique in that it shares a border with three states (South Australia, Victoria and Queensland). Dubbo is its next major referral hospital in NSW, 800km away. Melbourne and Adelaide are closer, Adelaide being 500km south-west.
Far West LHD employs over 700 staff across 10 facilities: Broken Hill Health Service, Balranald Multipurpose Service, Wilcannia Multipurpose Service, White Cliffs Health Service, Wentworth Health Service, Ivanhoe Health Service, Menindee Health Service and Tibooburra Health Service. The FWLHD also includes the Family and Child Health Centre (Broken Hill) and Dareton Primary Care & Community Health Service. More information can be obtained about the FWLHD online: www.fwlhd.health.nsw.gov.au
Far West LHD has a number of service agreements with external organisations:
Maari Ma Health Aboriginal Corporation to provide services in Wilcannia, Menindee and Ivanhoe.
The Royal Flying Doctor Service (South Eastern Section) for medical evacuations and transfers and provision of GP services to facilities outside of Broken Hill;
The Broken Hill University Department of Rural Health (University of Sydney), for research and training, as well as leasing a property on the Broken Hill Health Service campus.
The highly developed relationships were formalised by the NSW Government in 2004 with the establishment of the Broken Hill Centre for Remote Health. The Western NSW Primary Healthcare Network will be a member of the CRH when it commences operation on 1 May 2015.